At Allgood we work hard to provide a range of ironmongery products that meet the demands of contractors and a quality of service that only adds value and reduces risk. We hold ISO 9001 and 14001 accreditations to underscore our commitment to the highest standards.

Trust

Allgood – Our Quality Of Service To Contractors

We understand the immense pressures all contractors are under to deliver projects on time and on budget. We have therefore structured our organisation to provide the right advice at the right time and to respond quickly and efficiently to ensure the smooth delivery of every project.

We can help:

  • Quickly review a specification or schedule
  • Discuss VE concerns
  • Offer in-house design expertise when urgent changes are needed
  • Arrange site deliveries to fit the tightest build schedule
  • Provide onsite technical support

Contractor Satisfaction

At Allgood we are proud of the quality of service we provide to contractors and always look for ways to improve.

We ask for feedback from contractors on every completed project.  During 2019 our results were:

(A) Overall satisfaction – 94%

(B) 90% happy we met delivery times

(C) 94% satisfied in how any concerns were dealt with

 Contractor satisfaction


Useful Contacts

Main Contact for Contractor Sales
Kenneth Hodges – Business Development Manager – Contractors
07518 903225 | [email protected]


Specifications & Schedules
David Stevens – Head of Estimating
07776 515943 | [email protected]

Contracts
Mark Brown – Commercial Manager
07713 665742 | [email protected]


Security & Access Control
Stephen Rutledge – General Manager, Allgood Secure
07713 665726 | [email protected]

Delivering on time chart

Delivering On Time And In Full

We source 90% of our products from UK-based suppliers, including from our own factory in Birmingham which manufactures around 25% of what we sell. No other UK ironmonger does this.

The 12-month average performance of our supply chain is:

(A) Met agreed lead times: 97.87%

(B) Delivery by confirmed date: 98.35%

 

Pre-order

Our experienced specification consultants, who are all industry qualified through the Guild of Architectural Ironmongers (GAI), will help you build your own offer to your customer. Because we are involved from the design stage of any project, we will be able to give you reliable costings for all hardware, doors, washroom and security elements as well as provide all specifications and schedules.

Holt Doc M Pack

Manufacturing Holt Ironmongery Products

Order stage

At order stage, we can ensure all ironmongery and hardware complies with relevant standards and building regulations as well as delivering the best value options to meet performance and financial considerations.

Project stage

Each project has a dedicated Allgood project coordinator who will see it through from start to completion. They will manage every element of the package and ensure our own supply chain is aligned with the building programme. We use a fully integrated ERP and scheduling software to achieve this, linked directly to our warehouse and supply chain.

Maggies Center

Ironmongery Scheduling

Scheduling Support

  • We have the largest estimating team in the industry with over 300 years’ combined experience
  • All our estimators hold GAI qualifications
  • We regularly produce over a hundred schedules a week, from specialist projects in the UK, to multi-million-pound investments in the Middle East
  • Our average lead time for new schedules is five working days, with amendments completed in as little as 24 hours

security installations

Contracts Support

  • Our contracts team provides comprehensive support on UK and international projects, as well as dedicated teams for security and access control installations
  • We also have two regional technical reps to assist on-site, aiming to attend within 48 hours
  • Our whole team hold GAI qualifications
  • Regional cover ensures dedicated resource to all regions and a rapid response
  • We also provide master keying support, using dedicated software and on-site response services

Stock Management And Availability

We maintain stock holdings in our central warehouse in Birmingham as below:

  • We stock 6-8 weeks of all our own ‘UK stock’
  • We forward-buy and maintain WIP with our UK/Euro suppliers, an additional 8-12 weeks
  • We stock 4-6 months of all our own value ranges
  • We forward-buy and maintain supplier work in progress for our value ranges, an additional 8-12 weeks

stock management

Our Quality Of Products

Allgood has a comprehensive range of ironmongery, washroom, hardware and security and access control solutions.  We are committed to delivering quality and value with:

A 25-year mechanical warranty across all our main ranges
Solid grade 316 stainless steel used in major ranges and hardware
All Allgood brands are made in Britain at our own manufacturing plant

Our Commitment To Sustainability

Our products are designed and engineered to last a lifetime, with an industry-leading 25-year mechanical warranty across all our major ranges.  Our D&B range Alite is solid grade 304 stainless steel and has a 15-year warranty.

As a business, Allgood holds ISO 14001 accreditation validating our culture and behaviours and demonstrating that we have an effective environmental management system.

Read more about our commitment to sustainability